Read the Legal basis before account access
Our Legal notice sets the conditions for using the account area, submitting identity details and requesting wallet-related actions. Eligibility depends on local law, so you must check that access is permitted in your location before opening or using an account. We may compare the account name
-
1
with payment records from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account when a transaction needs checking. A mismatch, incomplete detail or unusual account activity can require clarification before the relevant action continues. The same policy applies whether you reach the lobby from a
-
2
phone in Semarang or a desktop elsewhere in Indonesia. If a term is unclear, use the policy contact route shown on our site and include your account reference without sending unnecessary personal details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
